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stevebs87
I have errors when updating my QuickBooks from 17.1 to 2020
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Please refer to the below troubleshooting steps for your problem,
Solution 1: Check the computer's system date and time
The update procedure may be hampered if your computer's system date or time is wrong.
- To verify the computer's system date and time, do the following:
- Right-click your desktop's system clock and choose to Adjust Date/Time.
- Change the date and time and enter the current date and time.
- Choose OK twice.
- QuickBooks Desktop should be closed and reopened.
- Return the QuickBooks Desktop update.
Solution 2: Examine your Internet Connection Settings
- Select Internet Connection Setup from the Help menu.
- Select When this program connects to the Internet, use my computer's Internet connection settings to establish a connection.
- Select Next.
- Select the Advanced Connection Settings option.
- Select Restore Advanced Settings from the Advanced tab.
- Click the OK button.
- Choose Done.
- Re-update QuickBooks Desktop
Remember the following:
- Download accelerators can stymie the downloading process. Before downloading updates, make sure your download accelerator is turned off. For further information, contact your Internet service provider.
- If you're using dial-up, make sure the minimum connection speed is 28.8 kilobits per second (Kb/s).
- If you use America On-Line (AOL), log in with the master login name if available and make sure the Parental Controls settings are not active. Visit AOL's online help for further information.